An Ambasdr profile: a person's photo, name, and roles above a conversational “Ask my ambasdr” interface with suggested questions.

Ambasdr

Role
Co-founder · Product Lead · AI Product Architecture
Timeline
~1 year · early-stage, in refinement toward launch
Team
3-person founding team
Platforms
Web · iOS · Android

Project overview

Designing the identity layer between people and AI.

An AI-powered identity layer for professionals, creators, and founders. One place that explains who someone is, what they do, and why it matters, and can answer for them even when they're not in the room.

Key metrics

0 → 1
A working product built across web, iOS, and Android by a 3-person founding team
01Impact metrics
500
Waitlist signups ahead of launch
02Impact metrics
450+
Research and validation conversations
03Impact metrics

First principles

Modern identity has outgrown the tools built to represent it.

A person isn't just a job title, a resume, or a single profile anymore. Someone can be a designer, a founder, a photographer, an investor, and a community builder all at once, and each of those usually lives in a different place.

LinkedIn favors work history, Instagram a visual identity, TikTok personality, a portfolio a few projects, GitHub code, Calendly your calendar. There was never a shortage of information. The problem was that every platform flattened someone into a narrow slice, and none of them explained how the slices fit together. A designer who's also a founder can't show both without looking unfocused. A founder misses inbound because there's no single place that tells the whole story.

The opportunity was never to replace those platforms. It was to build a layer above them: one place that pulls the fragments together and can actually be talked to. Ambasdr sits between a person and everyone trying to understand them.

A resume documents what you have done. An Ambasdr explains why it matters.
The public Ambasdr profile beside the AI conversation interface
Don't replace the places people already use to represent themselves. Create the layer that explains how those places connect.
The live Ambasdr landing page, headline “Your work already speaks, now it can respond,” beside a phone showing a context-aware profile that answers a visitor's questions about its owner in real time.

Research & validation

Direction was shaped through 450+ conversations.

The direction came out of conversations with recruiters, creators, professionals, influencers, hiring managers, VCs, beta testers, and waitlist users, not one narrow persona. The same pattern showed up across all of them: people weren't struggling to present information, they were struggling because it was scattered across too many places.

Plenty of them juggled several resumes, portfolios, and audiences at once. Those sides of a person aren't separate in real life, but the tools made them separate online. People wanted to be understood without shrinking down to a single title.

What the research kept surfacing

Multidisciplinary people couldn't show how their work connected

They knew what they'd done. What frustrated them was how hard it was to show why it all belonged together. That pushed the product toward context instead of categories.

Everyone wanted an assistant, not just a profile

Independent work comes with overhead: intros, the same questions again and again, digging up the right link, following up. People wanted something that could stand in for them when they weren't around.

The hiring use case was too narrow

Recruiters were interested, but the stronger signal came from people who wanted to network, collaborate, build a brand, and understand how they were perceived.

Product pivots

Hiring tool → identity platform

People wanted to represent themselves across networking, collaboration, creative work, and business, not just employment.

Static profile → conversational interface

A nicer profile still left visitors to interpret everything on their own. Conversation became the main way people discovered someone.

File upload → AI teaching

Files without context make for a shallow picture. Onboarding turned into a place where users explain why each resource matters.

Voice as core → voice as enhancement

People were into voice, but a structured profile was more useful day to day. Voice became a way to show personality, not the whole interaction.

Product principles

Representation over generation

The AI shouldn't make up a plausible answer. It should represent the real person behind the profile, and admit when it doesn't know.

Context is more valuable than content

A file shows what someone did. It rarely shows what mattered. That's why the product grew from uploading files into teaching the AI what they mean.

Conversation is discovery

People get to know each other by asking questions. So Ambasdr makes discovery happen through conversation, rather than asking a visitor to scroll and interpret a static page.

Users remain the source of truth

The model never owns the user's identity. The owner defines what's accurate, what matters, the tone, and what's public.

The product model

From static identity to conversational identity

The design problem wasn't a chatbot on a profile. It was an identity system.

A résumé summarizes, a portfolio displays, a link-in-bio organizes, but each still leaves the visitor to interpret the person manually: open links, read documents, decide what matters. Ambasdr's job was to make an approved version of that information explorable through conversation.

That meant separating three things cleanly: the structured identity that establishes who someone is, the approved knowledge that gives the AI something real to represent, and the conversation through which a visitor explores it. Keeping those layers distinct is what let one product stay coherent across responsive web, iOS, and Android.

The product model

Layer 1Identity
UsernameName / companyPositioningBio & imageSocial & contact linksPublic URL

One identity, two references: the profile shows @username publicly, while the AI refers to the person by their full name or company inside an answer.

Layer 2Knowledge
Experience & résuméPortfolio workFilesLinks & sitesHighlightsApproved content
Layer 3Conversation
Suggested questionsOpen questionsGrounded answersFile / link referencesContact & collaboration
Not a chatbot on a profile, but an identity system. Structured identity establishes who the user is, approved knowledge gives the AI something real to represent, and conversation is how a visitor explores it.

Designing the AI

Designing an AI that represents people

The hard part wasn't answering questions. It was speaking for someone.

Most AI interfaces just answer prompts. Ambasdr had a touchier job: it was speaking for a real person, which raised the stakes on trust. Visitors had to trust the answers were useful. Owners had to trust the AI wasn't putting words in their mouth. And the product had to make clear the person always had the final say.

Every major feature traces back to four questions: Can the AI represent me accurately? Can I control what it knows? Can visitors trust the answers? Can I keep improving how I come across?

The hardest part was never model selection. It was defining what the system should know and how it should ground an answer: ingest the identity, résumé, portfolio, files, and links; keep that source material attached to the right person; separate public from private; then answer from the owner's actual material, surfacing the supporting file, link, or highlight, rather than from generic model knowledge. I treated prompts, identity fields, content structure, retrieval surfaces, and response behavior as one product architecture, and directed the implementation through that spec.

Decision log

Key decisions

Public identity ≠ conversational identity
The interface shows the chosen username (@jrprince); the AI refers to the person by full name or company inside an answer (“Lennox Prince specializes in…”). A small interface rule with broad reach: it touches data modeling, components, profile rendering, and AI context.
Answer from the user's material, or not at all
Responses had to draw on the owner's approved source material and surface the supporting file, link, or highlight, not generic model knowledge. Grounding, not fluency, was the bar.
Admit uncertainty, gracefully
In most AI products, an unanswered question feels like failure. For Ambasdr, a wrong answer was much worse. When it doesn't know, it says so, and nudges the owner to fill the gap, and empty states teach a visitor what the AI knows instead of dead-ending.
Every file needs context
Uploading isn't where the intelligence happens. One project might show leadership, taste, technical depth, or community pull; without context the AI summarizes a file without grasping what it means. So each resource carries a label, an intent, and a link to the person's identity.
Mobile is the authoring tool
Managing your Ambasdr should be as quick as sending a text. Mobile stopped being a companion app and became the fastest place to update information, manage resources, and tune how the AI represents you.

The trust model

Authority · Owner
  • Defines what's accurate & what matters
  • Sets tone and what stays private
  • Remains the source of truth
Represents, never inventsAmbasdr AIAnswers from the owner’s knowledge, in their voice, and says so when it doesn’t know, rather than guessing.
Audience · Visitor
  • Asks questions; conversation is the interface
  • Gets answers grounded in the real person
  • Sees the AI admit what it doesn't know
Feedback loop: every unanswered question becomes a prompt for the owner to add context, so the profile gets better the more it’s used.
AccuracyCan the AI represent me accurately?
ControlCan I control what it knows?
TrustCan visitors trust the answers?
ImprovementCan I keep improving how I come across?
Every major feature traces back to four questions. Representation is a trust problem: the owner stays the source of truth, the AI represents rather than generates, and gaps feed back instead of becoming wrong answers.

How the AI learns & improves

Teaching instead of uploading

Onboarding turned into a way to teach the AI, not just fill out a form.

Across roughly 15 versions of onboarding, tested with a community of 50 to 100 people, it became clear a setup flow wasn't enough. Ambasdr wasn't collecting information. It was learning how to represent someone.

So onboarding had to get at deeper questions: what does this person want to be known for, what topics should the AI understand, which resources matter most and why, what should it avoid saying, what tone should it strike, and what should visitors be prompted to ask. That's why Teach Your Ambasdr became one of the most important parts of the product.

A living knowledge system

Not a static page, but a system that improves the more it's used.

The toughest problem was working out how all these documents relate, and how each should shape the AI behind the scenes. Ambasdr ties together profile data, files, links, resource context, instructions, tone, visitor questions, AI responses, conversation summaries, and signals about what's missing.

A visitor asks a question. The AI answers if it has enough to go on. If it doesn't, that gap becomes feedback. The owner adds context, uploads a resource, or updates instructions, and the profile gets better the more it's used.

Conversation intelligence

Visitor questions became product feedback.

Those conversations are designed to run both ways. The most important product evolution was realizing conversations weren't only a visitor experience; they were owner intelligence. When visitors ask questions, they reveal what people want to know.

The same question asked repeatedly becomes a signal. A question the AI can't answer becomes a knowledge gap. Questions about collaboration, booking, hiring, press, or pricing become intent. Designed this way, the profile can tell its owner how they're being perceived and what context their audience needs most, a capability the model supports, not yet a loop proven at scale.

Onboarding flow: teaching, not uploading

  1. 1PurposeWhat you want to be known for.
  2. 2ProfileWho you are, across every side of your work.
  3. 3ResourcesFiles, links, and projects that back it up.
  4. 4ContextWhy each resource matters: intent, not just content.
  5. 5Teach Your AmbasdrTopics to understand, tone to strike, and what to avoid saying.Where the AI learns
  6. 6PreviewSee the profile as a visitor would experience it.
  7. 7PublishGo live across web, iOS, and Android.
  8. 8PricingFree, Pro, and Premium, kept on the web.

Refined across roughly 15 versions, tested with a community of 50–100 people. Plan management stayed on the web to sidestep App Store and Play Store payment cuts, a pricing call that also shaped where parts of the product could live.

Onboarding wasn’t collecting information; it was learning how to represent someone. That’s why Teach Your Ambasdr became one of the most important parts of the product.
The onboarding “Teach Your Ambasdr” flow, step one of five, with a live iPhone preview updating as the owner types, teaching the AI, not just filling out a form.

Knowledge architecture

What the owner provides
Profile data
Files & links
Resource context
Instructions & tone
Living knowledge baseAmbasdr reasons & representsAnswers when it has enough to go on; when it doesn’t, the gap becomes feedback.
What comes back
Grounded AI responses
Conversation summaries
Top questions & topics
Signals about what's missing
It runs both ways: the owner adds context, uploads a resource, or updates instructions, and the profile gets better the more it’s used, while insights show how they’re coming across and what their audience wants most.
A visitor asks; the AI answers if it has enough to go on. If it doesn’t, that gap is feedback, so knowledge is a living system that improves with every conversation, not a page that goes stale.

Public profile

Public profile and conversational identity

The profile had to balance familiarity with intelligence.

A surprising beta insight was that people still valued familiar, link-based behavior. They wanted to connect the platforms they'd already built, such as social profiles, a store, a channel, or a portfolio, so Ambasdr didn't reject that. It added context around it.

So the public profile carried two layers: a familiar surface of identity, links, and proof, and a conversational layer that helps a visitor understand what any of it means. Rather than search a resume, open five links, and guess, a visitor can just ask. Questions became the interface.

Chat couldn't become the entire product, though. Four modes (Chat, Highlights, Files, and Links) each serve a different visitor, and all four stay inside the same profile: selecting Files or Links switches the content beneath the tabs rather than throwing the visitor into an unrelated page.

One profile, four ways to explore it

Chat

For visitors who arrive with a specific question.

Highlights

A curated overview of the person's most important work.

Files

Concrete artifacts: résumés, case studies, documents.

Links

Onward to external destinations, with context around them.

An Ambasdr public profile (sample profile · demo data): a founder's identity, highlights, and featured work on the left, beside a live “Talk to my Ambasdr” chat panel where visitors ask questions and get context-aware answers.

Mobile & motion

Refining the mobile experience

The senior move was often deciding what not to build.

The mobile redesign spanned two technically distinct surfaces: the native iOS and Android app, and the responsive public-profile website opened from a shared URL. Treating them as related but different mattered. A responsive site has different constraints from a native screen, even when the final feel should be cohesive.

Rather than treat every request as a new component, I ran an audit first: existing code, Storybook, the design system, Figma direction, and engineering conventions, to identify the approved source of truth, then reuse, restyle, or repair. For the main cards, the updated web app was the source of truth; the mobile task was parity, not a second design language. Work was prioritized by product risk: functional and identity integrity first, consistency next, polish last.

Decision log

Refinement decisions

Repair navigation, don't add routes
Links and Files switched the content beneath the tabs while preserving the visitor's profile context, a fix to existing navigation, not a new page.
Decode filenames in the presentation layer
Uploads showing “Lennox%20Prince%20Jr%20Resume” were rendered as “Lennox Prince Jr Resume” without touching storage keys or URLs, so infrastructure details stay out of the interface.
Compact success, prominent action
An oversized “Profile up to date” banner shrank to a quiet check; a large card is reserved for something the user must actually address.
Reuse the approved subscription & card system
The Pro card and account status were brought back into parity with the approved components instead of duplicated, and stopped selling a plan the user already owned.

Profile → conversation transition

  1. 0–250 ms
    • Background gradient begins moving up
    • Full profile image starts shrinking
    • Intro identity type fades
  2. 200–500 ms
    • Image moves to its header position
    • Radius morphs to the avatar
    • Gradient fills the page
    • Header info appears
  3. 400–700 ms
    • Chat / Highlights / Files / Links appear
    • ambasdr identity fades in
    • Empty-state message shows
    • Suggested questions stagger in
  4. 600–850 ms
    • Composer rises to rest
    • Interface settles into the chat state

Quiet on purpose: no bounce, no zoom, no marketing spectacle, and no replay when a visitor returns to Chat during a visit. Elements transform, preserve spatial continuity, then get out of the way, and reduced-motion users land in the finished state immediately.

The transition connects two mental models, I am viewing a person and I can explore that person through conversation, with the confidence of a native navigation, not a spectacle.

Commercial strategy

Positioning and business model

Calling it an “AI business card” would shrink it. It's an identity and knowledge layer.

The most important strategic call was how to describe the product. Framed as an AI business card, Ambasdr competes with NFC-card and link apps. Framed as an AI identity and knowledge layer that turns a static profile into an interactive representation of a person, it becomes infrastructure, a partner to distribution platforms rather than a competitor, with several routes to market.

Pricing followed the same logic. The product had to stay accessible for individuals while being valuable enough for creators, professionals, and founders building a serious personal brand. We explored Free, Pro, and Premium tiers with a trial, so people could experience being represented before paying for depth.

The architecture call mattered as much as the price: keep plan management primarily on the web to sidestep App Store and Play Store payment cuts. Where money changed hands shaped where parts of the product could live.

What shaped the model

Accessible, but valuable

Free enough for individuals to be represented; valuable enough for people building a serious brand.

Free, Pro, Premium + trial

Three tiers with a trial, so value came before payment, not the other way around.

Building with AI

Designing Ambasdr also changed how it got built.

Ambasdr wasn't only an AI product. It was designed and prototyped through an AI-assisted workflow. Across web and mobile I moved between Figma and Figma Make for design; v0, Claude Code, Codex, and Cursor for prototyping and implementation; and React Native with Expo/EAS for mobile, letting a three-person team explore more directions and ship across platforms faster than a team that size normally could.

The operating model mattered more than any single tool: prototype quickly, validate direction, translate patterns into implementation, and keep learning. We even ran automated flow walkthroughs (Playwright-style click-throughs of real product flows) to catch broken states during rapid iteration.

Role & ownership

From product design into founder-level product ownership.

As a co-founder on a three-person team, I became the connective layer between the business idea, the product experience, and the team's ability to ship, carrying work usually split across a product, design, and technology lead. Engineering was a shared, founding-team effort; my lane was the product model, the AI's behavior spec, and cross-platform UX, which I drove into implementation through detailed technical and design specs and by auditing what already existed before proposing anything new, while sharing strategy, pricing, and go-to-market with my co-founders.

The defining founder skill wasn't producing more screens. It was repeatedly reducing ambiguity so design, engineering, and business decisions could move in the same direction, and, often, deciding what not to build. The clearest example was voice: users liked it, but a structured profile proved more useful day to day, so we pulled voice back from a core interaction to an enhancement instead of building the product around it.

Outcome

Approaching launch with a validated waitlist and a product still evolving.

After about a year, Ambasdr grew from an early hiring hypothesis into a broader platform for professional and creative representation: 500 on the waitlist, around 20 beta users, 450+ research conversations, 15 onboarding iterations, a test community of 50 to 100 people, and a product spanning web, iOS, and Android.

The direction is sharper now. Ambasdr isn't about making another profile. It's about giving people a living representation of who they are, what they do, and why it matters.

The honest read

What's real

A coherent product model and a working cross-platform experience, with early demand: 500 waitlist, 450+ research conversations, ~20 beta users, and 15 onboarding iterations.

What isn't proven yet

Conversion, retention, paid uptake, response accuracy, and partnership adoption. The record doesn't establish those numbers, so this study doesn't claim them.

What we'd measure next

A visitor funnel (viewed → question → answer → supporting action → return), an owner funnel (created → published → first conversation → retained), and AI quality (source coverage, unsupported-answer rate, latency).

Reflection

The hardest part of Ambasdr wasn't getting the AI to respond. It was making sure each response felt accurate, controlled, and true to the person behind it. AI usually gets talked about in terms of speed and automation. But once it's speaking for someone, the real question is trust.

If Ambasdr works ten years from now, the proof won't be that everyone uses AI. It'll be that people can show up as their full professional, creative, and entrepreneurial selves in one place, instead of being boxed in by LinkedIn, Linktree, resumes, portfolios, or a pile of context-free links.

The bigger lesson: AI product design isn't primarily about adding a chat interface. It's about defining what the system knows, where that knowledge comes from, who controls it, how identity is represented, and how one product stays coherent across platforms. My job was to connect those decisions across strategy, architecture, interface, and implementation, because the product couldn't be solved inside a single discipline.

A profile lists what you've done. Presence answers for you when you're not in the room. Ambasdr was built to close that gap.